RETURNS & REFUNDS POLICY

Right Size Guarantee ensures that if the customer is not satisfied with the size of the product purchased, the customer can return the item. Box Sneakers will send the same product (exact brand, silhouette and colourway) in an alternative size, as confirmed by the customer, subject to the following conditions: 
The replacement sneaker will be charged at the price listed on the Box Sneakers website minus the cost of the original sneaker purchase. Any price difference will be settled by either customer or Box Sneakers.
Any sneaker returned must possess the Box Sneakers security tags on both sneakers, along with the box, box lid, and all packaging and accessories, in the same condition as received by the customer. We will ask the customer to send images in advance to evidence the condition of the sneaker.
We request that the customer carefully try the sneaker on for size; only do so inside, and please do not walk in them. The returned sneakers must not show any marks, creases, or damage from trying them on. We will ask the customer to send images in advance to evidence the condition of the sneaker.
Money Back Guarantee and “100% Authenticity Guaranteed” provide the customer with a 100% refund should there be any demonstrable evidence concerning the product’s authenticity.

All three policies are valid for 30 days from when the customer receives the order.

In rare cases, Box Sneakers may be unable to successfully deliver an order due to data errors or unforeseen issues with the quality of the product. Consequently, Box Sneakers may have to cancel an order and make a full refund for the product.

Any items received and/or purchased as part of any promotional offer, discount, raffle, or giveaway do not qualify under the Box Sneakers Returns and Refund Policy.

A note from the Box Sneakers Team:

Welcome to our premium sneaker e-commerce website, where you’ll find an extensive range of iconic brands and styles. Explore our exclusive collections:

Nike: Discover our wide selection of Nike shoes, including the timeless Nike Air Force 1, Nike AirMax, and Nike SB.
Nike Shoes for Men & Women: Our vast inventory caters to both men and women, offering stylish and comfortable options for everyone.
Air Jordan: Experience the legendary Michael Jordan’s signature footwear, including the classic Jordan 1, Jordan 4, Jordan 11, and Jordan 1 Low.
Yeezys: Step into the world of Kanye West’s Adidas Yeezy lineup, featuring the sought-after Yeezy Boost 350, Yeezy Boost 350 V2, Yeezy 450, and Yeezy Slide.
Sneakers & Skating Shoes: Browse our collection of sneakers and skating shoes for versatile and fashionable choices.
Basketball Shoes: Elevate your game with our high-performance basketball shoes designed for ultimate comfort and support.
Baby Shoes: Keep your little ones stylish with our adorable baby shoes collection, perfect for their first steps.
Nike Blazer & Nike Dunk: Stand out with the retro-inspired Nike Blazer and the ever-popular Nike Dunk, designed for both fashion and function.
Yeezy Foam Runner: Experience unparalleled comfort with the innovative Yeezy Foam Runner, combining style and sustainability.

Shop with confidence, as we guarantee 100% authenticity, the right size, easy returns, and a money-back guarantee. Upgrade your sneaker collection today!